Privacy Policy

Our contact details

Rebase Labs Limited
c/o DoES Liverpool
1st Floor, The Tapestry
68-76 Kempston Street
Liverpool
L3 8HL

E-mail: privacy@rebaselabs.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Events and activities you are interesting in or have stated that you will be attending
• Usage data when accessing our websites or mobile applications

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To provide you with the services you have requested
• To improve our services to you
• To contact you with information regarding your account

We may share this information with:

• Google - How Google uses data when you use our partners’ sites or apps
• Mailchimp - Privacy policy

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@rebaselabs.com
• We have a contractual obligation

How we store your personal information

Your information is securely stored.

We keep any information you provide us until you ask us to delete it or close your account. It may take up to 90 days from the date we process such requests for your data to be removed from all systems.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request we normally have one month to respond to you.

Please contact us at privacy@rebaselabs.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information you can make a complaint to us at privacy@rebaselabs.com. If you make a complaint we normally have one month to respond to you.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk